Privacy Policy

Rigging and Lifting Products – Privacy Policy

Updated on 25th March 2023. The policy is effective immediately.


Rigging and Lifting Products (“we”, “our”, “us”, “the company”) value your privacy and we take every step necessary to protect your privacy in compliance with the privacy policy stated here within this section. The privacy policy described in this section applies to this website, Rigging and Lifting Products, and all its affiliated websites operating under the umbrella of the company. The policy outlines the importance of data collection and how we adhere to the ethical considerations and guidelines for collecting data. We dive into detail of how and why we collect your data, and how that data is treated or used by us. The policy is applicable to the data or information we collect:

  • On the website
  • E-mail, text or any other communication medium between the client and us.
  • Mobile and desktop application of this website.


The policy does not apply to information collected by:

  • Offline means or through affiliate or third-party websites including our subsidiaries.
  • Third-party websites that are in no manner affiliated with our website even if they are accessible through our website.

Please note that this policy should be fully understood and users of this website are recommended to read this policy carefully with regards to the data collection and its usage by Rigging and Lifting products. If you are accessing this website, you hereby agree to the privacy policy and terms and conditions of this website. If you do not agree with any point in this privacy policy, you have the option to not access this site in future.

Children Under the Age of 13

Our website strictly prohibits the usage of websites by children under 13 years of age. Children who are 13 years of age or younger are strictly advised against sharing their personal information on this website. Although we take all necessary measures to protect this from happening, we might unknowingly collect information on children under 13 years of age. Please do not provide your personal information including real name, residential/mailing address, phone number, email address or any screen or user name that is being used. If the children have shared any information without parental consent, we will immediately delete the information if informed timely. If you think that we might have gained access to such information, please contact us immediately to let us know.

Information Collection

On our website, we collect different types of information from and about the visitors and users of this website. The information is inclusive of;

  • Personally identifiable information such as the customer’s name, mailing address, postal address, e-mail address, phone number, billing information or any other type of information that might be classified as personal information.
  • Non-personal information such as IP address, operating system information, browser information and other cookie-related information that does not personally identify you.

The information is collected from the customers via different methods. The first and foremost method is direct collection where the user himself provides the information to the website through contact form, call, e-mail or any other means of communication. Secondly, as the user accesses our website, we collect their non-personal information automatically. Tracking technologies such as cookies and web beacons are used to collect non-personal information. This includes IP address, browser and operating system information, browsing patterns, language preferences etc. We also collect your information through third-party websites which include our business partners with whom you carry out transactions.

User Generated and Shared Information

The information we collect also includes information related to user-generated content and shared information between users. The information includes your data provided to us through the forms available on the website. This information is collected at the time of registering with our website, subscribing newsletter, posting material or requesting additional services. The information might also be obtained when you report a problem on our website. E-mails and e-mail addresses are also included in the user-generated data. Billing information is also collected at the time of carrying out financial transactions with the website such as buying our products or services.

The information you may provide to us for it to be displayed or published on publicly accessible areas of the website. This information is categorized under user-generated content and is transmitted to other users of the website at your own risk and Rigging and Lifting Products does not hold any liability for any harm caused to you due to this information. We take utmost security measures to ensure that your privacy is protected by all means, but we also understand and bring it to your notice that no security measures are 100% perfect and secure. Moreover, we do not take responsibility for any other user on the website whom you choose to share your information with. In this case, Rigging and Lifting Products shall not be liable for any consequence caused to the user due to sharing information publicly or with other users that are unauthorized to view your sensitive personal information.


The information we collect from you helps us to improve the website experience delivered to you and also collects statistical, non-personal information allowing us to estimate the sample size, tracking behavior, individual preferences, enhanced loading time, and recognize your website return. Individual preferences are used to customize the website for an individualized experience. To collect this information, we use cookies, flash cookies and beacon technologies. Cookies are small files that are placed on users’ computers when they access the website. You have the option to reject all the cookies but this will restrict you from accessing some sections of the website. For the best website experience, we recommend accepting all cookies. Secondly, we use flash cookies or local shared objects for tracking user’s preferences and navigation behavior. The pages of our website may include small electronic files called web beacons, also known as clear gifs, pixel tags, and single-pixel gifs. These web beacons enable the Company to track the number of users who have visited those pages or opened an email, as well as gather other relevant website statistics. For instance, they help us record the popularity of specific website content and ensure the integrity of our systems and servers.

Third-Party Cookies

Third-party entities, such as advertisers, ad networks and servers, content providers, and application providers, serve certain content or applications, including advertisements, on our website. These third parties may utilize cookies, along with web beacons or other tracking technologies, to gather information about your interactions with our website. The information they collect might be linked to your personal information, or they may compile information, including personal data, about your online activities across various websites and online services. This data may be employed to deliver interest-based (behavioral) advertising or other targeted content.

Please note that we do not have control over the tracking technologies used by these third parties or how they utilize them. If you have any inquiries regarding an advertisement or targeted content, we recommend reaching out directly to the responsible provider.

Usage of Information

The information we collect can be used in multiple ways but all of the usage is for the betterment of the website experience or for carrying out transactions for the sale of products and rendering services. Particularly, it helps in presenting the website and content to the user, providing products and services information requested, and providing notices about accounts and subscriptions including expiry and renewal. We also use the information to perform obligations from contracts between the user and the company for billing and collection. When making changes to our website, or changes to the products and services we offer, we use the information to notify you about the updates, which also allows you to access the interactive features of the website. Please note that all of this information is used with your consent. If you do not provide your consent, we will not utilize your information any further without officially written permission. Another key aspect is the involvement of third-party advertisers. The information we collect through cookies is shared with third party advertisers who use the data to target specific ads according to your audience. Please note that this information is non-personal and keeps your real identity anonymous, and if you wish to not share information with third parties, you can always contact us so the ethical consideration of consent is maintained.

Information Disclosure

Your non-personal information might be aggregated and disseminated for statistical purpose that determines a trend, or pattern that help us in displaying the information publicly. However, we might also disclose personal information while adhering to the guidelines described in this privacy policy which includes information sharing with;

  • Our subsidiaries and affiliate websites
  • Other third-party service providers work closely with us to enhance the user experience and help in carrying out transactions. The third parties are contract-bound to us for keeping the personal information confidential and using it for the purpose as explained in the contract.
  • Successors in case of a merger or acquisition, relating to the sale and transfer of company’s business and assets in accordance with the going concern principle.
  • Third-party advertisers for targeting you with specific ads as per your browsing and browser behavior, preferences and interests, based on the condition of your consent.
  • For our usage or for the purpose for which the information was provided.
  • Court of law and legal entities that might demand information disclosure as part of a legal process.
  • Billing and payment companies are our key partners in carrying out financial transactions.


All of this is done based on your consent. If you wish to revoke your consent, please contact us so we can refrain from further using your information.

We may also disclose your personal information:

Choice of Use and Disclosure of Information

The usage and disclosure of information are totally dependent upon your choice. The personal information you provide to us is through your own input data. For non-personal data that is collected automatically, you always have the choice to disable browser cookies so that we may not be able to automatically collect your IP address, language preference, operating system, and browser information. Also, the third parties that target you with ads are not affiliated directly with Rigging and Lifting Products. In case you visit those websites, we strongly recommend you to go through their privacy policy in detail because Rigging and Lifting Products holds no responsibility for any type of harm or discomfort caused to you by accessing, using or providing information to these websites.

Access and Correction of Information

If you wish to correct, delete or modify the information provided to us, you might contact us through e-mail or via the contact form. Please note that you can only modify your personal information but we do not delete a part of your information. In case of deletion, we would need to delete your user account. If the change requested is in violation of law or any legal requirement, or if deemed incorrect in any manner, the company will not accommodate such a change to your personal profile.

Once we delete your personal account from the website, the copies of your user-generated content might be in the cache or archived pages, but will not be available for viewing publicly or any third party, and will not have any unauthorized access by any party. The terms of use explain this section in detail. The deletion of a user account will restrict your access to our website’s features which are accessible to users who have accounts with our website.

Privacy and Security of Data

We value your privacy and keep it at the top of our priority list. Therefore, we take all the necessary measures to protect your privacy and secure your data at all costs. We have all the right measures in place to protect your data from unauthorized access, alteration and disclosure. We also protect data from accidental loss. We keep the data backed up in our password-protected, secure servers that do not allow any unauthorized access and therefore, your data is kept confidential at all times. The responsibility also depends upon the user as you need to keep your credentials confidential at all times. We strongly advise you not to share your password with anyone. Rigging and Lifting Products will not be held responsible for any loss or damage incurred through breach and privacy of data. We employ all the right techniques to protect your data so your privacy is very respectful for us.

Changes to the Policy

Please also note that as time progresses, we keep updating our privacy policy from time to time. It is highly recommended to users check the privacy policy page periodically to be informed about the policy at all times.

Contact Information

If you have any questions or queries regarding the privacy policy, you can always contact us via the contact section of the website or by writing to us through the email address mentioned on the website.